East Side Mario's

food was not up to par. Spoke to manager and he made the experience worse.

This was the worst experience of dining out that I have ever had. We were a party of eight people and after 1 hour still did not have our salads or appetizers. When our food finally came it tasted burnt. The manager was openly yelling at the chef where everyone could hear and see in the dining room. Very unprofessional. This restaurant is not organized and very poorly staffed. The servers try to put on a friendly front but are at the mercy of the chefs and manager. I can't see this restaurant surviving for very much longer. I will never go back...

The front staff were very inviting and friendly, but that is where the enjoyment stopped. You could tell it was a poorly organized franchise, the servers were disorganized, the food is terrible and usually burnt. Last week when I was having dinner I saw a mouse in the dining room! The quality of the resturaunt is horrible. I would not recommend this location to anyone.